
Digitalise the Decision Making – WebTalk 4 of 8
Smart services and the IoT are changing services in a fundamental way. The role of the decision maker is changing and the trend is towards automating more routine decisions. So, will your job be automated in the future?

Digitalise the Decision Making – WebTalk 3 of 8
In the very recent past, we knew how to analyse the data, it was in numbers and spreadsheets. Now though, we need to learn how to analyse huge data sets in a different way and quickly. This requires infrastructure and a collaborative approach.

Digitalise the Decision Making – WebTalk 2 of 8
This WebTalk uncovers how data is being generated and extracted, and why so many companies are investing heavily in it, not only for marketing purposes, but also for business development and future strategic planning.

Cultivating Innovation: WebTalk 9 of 9
The question resides whether this new leadership is teachable. You can teach people to be cognitively flexible, however it is about inner attitude towards change and openness which is the key. The people have to implement this, and they need to bridge the knowing /doing gap.

Cultivating Innovation: WebTalk 8 of 9
Often top managers think that employees are not ready for the new leadership, but there are already numerous examples where employees arrive at wonderful results based on self-organisation. There are still boundaries, but within those, employees have a lot of autonomy to make their own choices.

Cultivating Innovation: WebTalk 7 of 9
For initiating new leadership in a traditional organisation, it is advisable to speak the same language. This might be making a business case for why a change should take place, so first assess the situation. However, if the outcomes are not meeting the needs using the traditional rules, then it is important for the top-level management to get on board with this.

Cultivating Innovation: WebTalk 6 of 9
Dealing with multiple stakeholders requires you to be open to the perspectives of internal and external stakeholders and take these as seriously as you take your own. Connect with them and come to the next step or solution through co-creation, not consultation.

Cultivating Innovation: WebTalk 5 of 9
As a leader, you have to be humble. Recognising that it is not about you, but about you facilitating the people who really know what is going on and fostering this creation. Being able to let go to a certain extent and to be able to step back is important. However as most large organisations are still run as hierarchies, this need for a greater tolerance to uncertainty and ambiguity is a balancing act.

Cultivating Innovation: WebTalk 4 of 9
New leadership on an organisational level demands that the systems and the organisational structure support the behavioural change. This involves looking at the types of performance managements systems in place. Do they reward people being open-minded, or do they reward people following a plan?

Strategy Meets Behaviour – WebTalk 6 of 6
Impact refers to taking a responsibility beyond market position, by providing life changing values or social impact. The purpose story is crucial for many reasons and at a people’s level by providing a sense of meaning.

