Tag Archive for: Futurising & Implementing Servitisation

The Double-edged Sword of Smart Services

“You can buy a car in any colour you like so long as it’s black” is the famous quote by Henry Ford, made at a time when sellers dictated the market. Things couldn’t be more different today. It’s the customer who’s in the driver’s seat now.

How can you be Prepared for what’s Next?

Sometimes the best way to understand the future is to build on good, old fashioned research and logic, sorting and sizing knowns and unknowns, and networking the one thing we bring with us everyday: human intelligence.