The Art and Science of Waiting
15/10/2019
Time is one of the most valuable resources that we have. As customers, we expect to be serviced quickly, to have a positive waiting experience and/or expect a big reward for our waiting efforts.
View our web bite on ‘Waiting Times’ to know more about what you can do to positively influence the waiting experience of your customers.
Watch the video
Interested in what you see?
At UMIO, we provide interesting programmes for professionals and organisations to help them navigate all kinds of challenges around service experience and customer centricity. Please also feel free to contact Damien Nunes to grab a cup of coffee.
Related experts
Damien Nunes
Design Thinker & Trainer
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UMIO Prime2020-11-04 08:00:132020-11-05 17:05:58Nudging for Positive ChangeSIGN UP FOR PREMIUM CONTENT
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Become a member of UMIO Prime if you want access to content that goes beyond the collection we are showing here. It is simple, fast and free of charge!
