Posts

The Power of Hackathons

Human behaviour needs to evolve with disruptive innovation, as does the business world. In this environment, it is vital to empathise with consumers to design services that work for them. This is where ‘hackathons’ come in.

Erasmus Grant on Service Design Thinking

Implementing Service Design Thinking at the highest level of organisations; that is the goal of the study module that the Department of Marketing & Supply Chain Management (SBE) and the Service Science Factory (UMIO) will co-develop.