Inspiration from science
The latest insights from Maastricht University right at your fingertips
CONTENT COLLECTION
Data Science is the Future, the Present and the Past
Technological developments nowadays go hand in hand with our daily existence. In this podcast, Professor Rudolf Müller answers questions such as: How far do we want data science to take us? What do we want to predict? How vulnerable is that really?
How Causal Machine Learning Can Improve Business Decisions
Contextual knowledge is integral to understanding why we behave the way we do. In this video, Jermain Kaminski talks about his recent research on experimentation and causal machine learning in entrepreneurship and innovation.
To Be Ahead, Through Innovative Thinking
How can organisations increase the likelihood of achieving their strategic goals? Professor Harold Hassink shares two models on performance management that can help companies execute their strategy to actually make the business model work.
The Science of Performance Management
On June 24, Prof. Harold Hassink provided a breakfast session at Brightlands Chemelot Campus to talk about recent academic insights on performance management and how to analyse and improve an organisation’s chances of reaching its strategic goals.
Attention for Employee Well-being also Beneficial for Companies
Research by Maastricht University and Utrecht University, led by Professor Harry Hummels, shows that attention to the well-being of employees in Dutch organisations has increased and… offers mutual benefits to the employee and the employer.
Guiding Companies to Better Understand Circular Strategies
To innovate for a circular economy, companies need to make changes on many different levels. Jan Konietzko from Circular X created a tool that helps professionals better understand the circular strategies and the levels at which they can be applied.
Keeping on Working Means Keeping on Learning
Due to the increase of Dutch state pension age since 2013, people now work longer and retire later. At the same time, it is also clear that in the past three years employers have invested less in their staff, concludes ROA’s Raymond Montizaan.
It’s Not Companies That Innovate, It’s The People In Them
When innovation has power and legitimacy, it is easier for innovation teams to build collaborative relationships with their colleagues in the core business, says Tendayi Viki; corporate innovation expert and Associate Partner at Strategyzer.
Full of Hot Air?
Large institutional investors believe that companies are making too little progress to achieve the climate goals. Research shows that large companies have lots of nice words about sustainability, but that they are not yet taking much concrete action.
Demystifying Common Myths About Migration
Melissa Siegel, Professor of Migration Studies at Maastricht University, dispels some commonly held myths about migration and argues that getting the message across to the broader public is part of any researcher's responsibility.
The Importance of Creating Leadership Momentum
It’s clear that we now live in a world full of confusion, ambiguity and disruption. The pace of change has outstripped our ability to keep up with it. Things don’t seem to work the same way anymore. It’s like the rules have changed on how to lead.
A Detailed Look at the Dutch Retirement System
The Dutch pension system is ranked number 1 in the world according to the Mercer Global Pension Index. In a recent interview with the Broadcast Retirement Network, Thomas Post explains what makes our pension system such an outstanding one.
How the Arts can Help Shape Business and Society
In this video, Rachel Pownall, Professor of Arts and Finance, explains how the Arts can help shape business and society, and how culture and its associated values can influence the leadership and management skills of leaders at global institutions.
Click, Clique, Radical Chic
Some videos on the internet are even naughtier than others. Thomas Frissen researches if the flood of information, ideas and visual stimuli digital technologies expose us to could help radicalise individuals and polarise societies.
Dutch Housing Market: Facts and Fads
It is true that the Dutch housing market is in a deep crisis. But there are also a number of myths going around. In this video, Piet Eichholtz, Professor of Real Estate Finance at Maastricht University, separates the facts from the fads.
HR and the New World of Work
With COVID-19, the challenge of developing organisation resilience and sustainability is top of the leadership agenda. One important question linked to this challenge is, what role will HR play in shaping the new world of business and work?
Creating a Self-perpetuating Marketing Machine
Launching a new service or product at the right time and in the right way is crucial for its success. Lean start-up of your business idea is essential, explains Dominik Mahr, Professor in Digital Innovation and Marketing at Maastricht University.
Schools are in a Hurry to Spend ‘Corona Billions’
How can schools limit the damage and eliminate the backlog that students have incurred as a result of the corona lockdowns? Inge de Wolf advises taking a dual approach that affects the quality of education both in the short term and the long term.
Moving from Unicorns to Zebras
In the current climate, entrepreneurs would be wise to follow the path of the zebra: concern yourself with usefulness, rather than innovation; be local rather than international; and follow your passion rather than investors’ whims.
Discovering Value for the Customer and the Organisation
Base your product or service on the wrong assumptions and you’ll soon be wasting time, energy and money. Prototyping is an essential step in the design thinking process and the best way to learn more about your customers and improve your ideas.
The Making of the Modern Elder Marketplace
Older workers who have decided to continue working are the new focus for HR policy and management. How do we engage the older worker? How do we take advantage of their wisdom? Three emerging trends on the horizon point to promising possibilities.
Why Can’t I Find a House?
We are currently in the biggest housing crisis since World War II. There are several reasons for this, but one factor stands out the most, according to Piet Eichholtz, Professor of Real Estate Finance at Maastricht University.
Ideation and Creativity Make Your Business Future Proof
For your business to stay relevant in future, you need to detect key trends and truly understand your customers’ needs. Carmen Vonken, project leader at UMIO’s Service Science Factory, shares some simple yet effective techniques to boost creativity.
Trust Does Not Need Sympathy
The legitimation of leadership no longer comes from disciplinary power but from exemplary influence on the development of the organisation. Matthias Moelleney presents his advice to those responsible for developing sustainable, agile organisations.
COVID-19: Using Common Sense is Not Enough!
The freedom in public policies on COVID-19 is asking more from the population than it initially seems. Results show that apart from using common sense, more and better information on the context is essential to help us make the right decision.
Technequality: a Look into the Future
We are in the middle of a technological revolution, that's not news. There is a lot of talk about the consequences for the labour market and perhaps for your work. Yet little is said about how we can prepare now for the post-revolution era.
Creating Impact: One YouTube Video at a Time
As we move forward to address societal challenges, facts and scientific research need to feed community knowledge and play an important role in public decision-making. For this, effective research communication is key! Melissa Siegel sets the tone.
Retaining a Global Mindset in the New Normal
Restrictions imposed on international travel, as a result of the ongoing global pandemic, have limited individual mobility across borders. However, a global mindset is also created by how people perceive themselves and others, despite their location.
5 Tips to Boost your Organisation’s Creativity
It is a myth that the best innovations just ‘happen’ from the ideas of a few creative geniuses. So, how do you get your ideas to have real impact? We provide five practical tips you can implement now to boost your organisation’s creativity.
Proud of Family-run Businesses
In collaboration with MKB Limburg, the organisation for small and medium-sized businesses in the province, Maastricht University has set up a special project for family-led companies, designed for organisations with up to 50 employees.
The Sustainable Design Opportunity is Now
Let’s look at the workplace through a new prism and recognise that each business, no matter how small, has a chance to not only make a significant reduction in their carbon footprint but also to create an improved workplace experience for all.
How to Make Sense of your Data?
In this short video, Stephan Smeekes, Associate Professor in Econometrics, shares his insights on how a combination of econometrics, statistics and machine learning can help organisations find data-driven answers to their questions.
A Human Approach to Leadership
It’s taken a virus to knock us out of our complacency and force us to rethink many assumptions that govern the world of work. COVID-19 has accelerated the rate of social and economic change and leaders cannot afford to be left behind.
Using Data to Boost your Organisation
A blueprint for digital transformation doesn’t exit. The impact, opportunities and threats are different for every company. However, focus on governance, leadership and organisational culture is crucial in the transformation of any organisation.
Rediscovering the Physical Workspace
The COVID-19 pandemic has accelerated digital transformation in all aspects of life. However, let us not forget to rediscover the physical workspace with intentionality on how best to use it in a transforming world of work.
The Sense and Nonsense of Early Supplier Involvement
Assistant professor Robert Suurmond shares insights from one of his recent publications, shedding new light on the sense and nonsense of (early) supplier involvement, open innovation and the nature of knowledge transfer more generally.
Gebruik data als vliegwiel voor je organisatie
In deze WebTalks sessie op 23 maart door UMIO en de Open Universiteit bespraken we de rol van data, governance, leiderschap, organisatiecultuur en andere factoren die bijdragen aan een succesvolle digitale transformatie van jouw organisatie.
Connecting Leadership: Needed Now more than Ever
During a recent, very well attended WebTalks session, Frans Wilms considered different aspects of connecting leadership to answer the pressing question “how can we lead in peace with enough space and without losing direction or results?”.
Should Banks Pay Dividends in 2021?
Well-performing European banks are allowed again to pay out dividends to their shareholders this year. However, according to Clemens Kool, Professor of Macroeconomics and International Monetary Economics, this requires a careful balancing act.
Leading through Today’s Confluence of Crises
COVID-19 started off as a health crisis but has since morphed into a confluence of crises. The challenge for leaders and organisations is how this confluence could disrupt their business and then chart their blueprint for renewal and transformation.
De vier R’s van verbindend leiderschap
In this online session with leadership expert Frans Wilms, we discussed the balancing act of letting go versus defining boundaries, and we showed how to lead by leaving more room for your employees without losing sight of strategy and results.
How Do Professionals Learn?
In this short video, Therese Grohnert shares some of the key findings from her research which demonstrates how organisations can create the perfect conditions for workplace learning for sustained performance and innovation.
Procurement with Purpose
Leading sustainable companies show an increasing interest in the integrity and ethical behaviour of their supply chains which often translates into a clear purpose for procurement. This seems to resonate well with the leaders of the next generation.
Redefining Innovation and Entrepreneurship
Saleema Vellani explores the entrepreneurial mindset and considers how the future landscape of personal exploration, employment and industry will require ubiquitous innovation skills of new graduates and business leaders alike.
Be Ambitious with those Service Robots!
Gaby Odekerken-Schröder, Professor of Customer-Centric Service Science, explains what added value service robots can bring to the workplace. It is not a question of whether we will start working with robots, but how we can get everybody prepared.
How to Activate and Nudge Pension Plan Participants
On a podcast episode hosted by Netspar, Thomas Post discusses techniques to activate participants in the new Dutch occupational pension system and emphasises that nudges have to be designed with great care to be effective and ethically sound.
Mind the Gap!
NEVI Professor Purchasing and Supply Management, Frank Rozemeijer, elaborates on some gender disparities to keep in mind when you recruit young graduates to become your future Procurement, Logistics or SCM leaders.
Which is More Creative, the Arts or the Sciences?
At UMIO Prime, we have shared research insights on the need for ‘higher’ cognitive skills as core competencies for the changing 21st century labour market. But, what is the nature of creativity, and does it differ across disciplines?
How do we Make Up for Learning Disadvantages?
Dutch schools have been closed for a long time due to COVID-19. It is clear that all primary school students have fallen behind in arithmetic, language and reading comprehension. Lex Borghans discusses how we can make up for learning disadvantages.
Increasing Employee Creativity
Research among adults shows that new and original ideas are often seen as difficult to implement. As a result, people tend to choose ideas that are more obvious when they think they also have to implement them.
How to Build the Next Electric Car?
In this podcast episode, Robert Suurmond, Assistant Professor in Purchasing and Supply Chain Management looks at the best way to build an electric car, drawing lessons from Tesla and comparing this to more traditional car manufacturers.
Nouvelle Année, Nouvelle Procurement
No matter what you buy, look beyond the price and dig deeper! Frank Rozemeijer, Professor of Procurement & Supply Chain Management, calls for a deep understanding of your organisation’s supply chain, as you can’t manage what you can’t see.
Please Don’t Revolutionise Education!
Education needs proper insight into the consequences of the COVID-19 crisis for students and better knowledge of what works if we are to eliminate adverse consequences, argues Inge de Wolf, Professor of Education Systems.
How Leadership is Learned and Developed
What is leadership? Who is a leader? Do you consider yourself a leader? Leadership lecturer and researcher Sonja Zaar shares some of the outcomes of a recent study exploring ideas around leadership and how they influence leadership identity.
The Human Factor in Digitalisation
The crisis is helpful in our move towards smart automation. But, digital has to go hand-in-hand with the human side. Dominik Mahr introduces the positive and negative sides of smart technology and how organisations can benefit from smart automation.
The Similarities between Playing Chess and Working from Home
The game of chess got a worldwide boost after Netflix broadcast their hit series The Queen’s Gambit in late 2020. But, what if lead character Beth Harmon would have had to face her competition via a computer screen? And what can we learn from it?
How will COVID-19 Change the Demand for Office Space?
Will the demand for office space decline after COVID-19? Piet Eichholtz and Nils Kok say office buildings that are no longer fit for purpose do not need to be written off. They deserve a second chance, and could be repurposed as residential housing.
Digital Transformation: Are you Ready to Automate?
On January 28, Dominik Mahr and Gordon Miesen hosted an online session to showcase how you as a professional can redesign your workplace with smart automation and what you can do to really reap the benefits from emerging technologies.
The Best Armoury for an Uncertain Future
Should you keep spending resources on a project even when its future success looks doubtful? The influence of emotions in decision-making is important but perhaps we are more rational than the previous research has given us credit for.
The Viability of Vaccination Certificates
There is sufficient support among the Dutch population for the introduction of a vaccination certificate to actively encourage people to be vaccinated. This has become apparent from representative research among 1,640 Dutch people.
Indispensable Competences of the Future
Due to automation and robotisation, a lot of jobs will disappear in the coming years. What capacities and learning characteristics will professionals need for the 21st century in order to remain successful and relevant?
The Key Challenges of Digitalisation
The challenges of digitalisation for businesses are real and immediate. In this short video, Dominik Mahr shares some key insights into how to embrace these challenges and make them work for you, rather than against you.
How Businesses can Help Build a more Sustainable World
Businesses can have a positive societal and environmental impact and create a viable business strategy. The role they play can help drive slower forms of consumption and break the consumerist style that leads to a wasteful society.
How to Market Products in 2021 and Beyond?
In this podcast, Tim Hilken talks about the current status of technologies like AR and VR. How can they be further developed to better address consumer needs? And how could these technologies be used in the classroom or workplace environment?
What do YOU do to Save the World?
Business models can roughly be divided into two categories: sustainable and non-sustainable ones. In this podcast, Nancy Bocken takes us through existing business models and how to deal with the dimension of sustainability.
We Think You Might Like This
Recommender systems enable us to tailor the content of websites and match individual predicted user preferences and needs. Mark Graus explains how these systems influence our actual behaviour and how customers, organisations and society can benefit.
Women Taking a Stand to Move Up Managerial Chain
Gender pay disparities have been a long-time concern, but as female empowerment inspires a generation, who are the people that are shaping the businesses of the future? We delve into three areas of society that women are transforming.
AI and the People: Co-creating for the Future of Work
AI and automation will have an important impact on work and the workplace. Meet the research group that combines expertise from business, policy and academia to help society face the opportunities and challenges that come with technological change.
Crisis Innovation Guide: Ready to Act?
What do we learn from COVID-19? This is an excellent moment to start thinking not only about how to make our organisations more responsive to change, but also how to make them regenerative by investing in a culture of innovation.
The Human Side of Business
In working relations, functionality and financial rewards often override the human perspective, leading to less productive teams and organisations. In this webinar on 10 December, Marco Buschman presented a new framework to overcome this challenge.
Can Money Buy Happiness?
“It’s not a big flat screen tv or a new phone that makes you happy but rather cleaning help or delivery service”, says economist and ‘happiness professor’ Paul Smeets. "If you have money to spend, buy yourself some spare time!”.
The Double-edged Sword of Smart Services
“You can buy a car in any colour you like so long as it’s black” is the famous quote by Henry Ford, made at a time when sellers dictated the market. Things couldn’t be more different today. It’s the customer who’s in the driver’s seat now.
Crisis Innovation Guide: Organisation and Ecosystem
Successful innovation in times of crisis doesn’t only require a good look at your products and processes. It’s also about being able to see the bigger picture. How does the organisation function and which ecosystem is it part of?
How Will Automation and AI Affect the Labour Market?
More and more machines can make decisions independently. So how will this affect the labour market? Mark Levels and Raymond Montizaan explore these questions through the work they are doing as part of the EU-funded research project TECHNEQUALITY.
Does your Employer Need to Offer you Training?
The Dutch government's portal for development advice and training was reopened on December 1st. In this podcast, Annemarie Künn explains why employers should indeed be encouraged to offer training opportunities for their employees.
Crisis Innovation Guide: Product and Process
Before you get to the innovation drawing board, it is essential that you gain a thorough understanding of the exact challenges and opportunities that your organisation is facing. We provide guidelines on how to innovate your product and process.
How can you be Prepared for what’s Next?
Sometimes the best way to understand the future is to build on good, old fashioned research and logic, sorting and sizing knowns and unknowns, and networking the one thing we bring with us everyday: human intelligence.
A Taste of Big Data Analysis: Sour Milk or Luxury Ice Cream?
Simply applying smart algorithms without thinking about the data can lead to misleading results, but with good data and sound knowledge of both business and analytics, any firm can improve their decision-making and hence performance.
Crisis Innovation Guide: Survival Mode
The shock of the coronavirus has triggered a survival mode in many companies, yet a crisis like this facilitates rather than inhibits innovation. It creates a climate of opportunity that true innovators have been waiting for.
Tipping Point for Digitalisation in Procurement and SCM?
The COVID-19 crisis has made it very clear that professional buyers and supply chain managers are important for our economy. Experts argue that the pandemic puts us at a ‘tipping point’ with regard to digitalisation of Procurement and SCM.
Using Data as a Driver in Transformation
‘Data is the new oil’ is a much-used phrase but having ‘oil’ is nowhere near as valuable as knowing what to do with it. Chris Underwood explores the role of data strategy in leadership and how data can help leaders to instigate organisational change.
Crisis Innovation Guide: The New Normal
While uncertain times like these can be unnerving, they also offer opportunities to those who dare to innovate. Successful companies will be the ones that take immediate action and adapt their business models to the 'new normal'.
Opportunities and Pitfalls of Smart Customer Interactions
During this Breakfast Booster on November 12, 2020, Lisa Brüggen presented several ways in which smart customer interactions can improve your customer relations, but she also discussed the pitfalls of digital customer interactions.
Do we put our trust in predictions?
In our day-to-day, it is increasingly possible to receive prediction advice that has been generated by some algorithmic system. Dr. Emir Efendić and colleagues found that trust in these systems depends on how quickly or slowly a prediction is made.
Nudging for Positive Change
Planning for retirement, eating healthier, donating your organs upon death – we often know what we should do, but why then do we not do it (enough)? It all has to do with behavioural design, and biases that are common to our species.
How Choosing for Others Impacts our own Choices
Researchers Kelly Geykens, Anika Schumacher and Caroline Goukens examined how choosing for others impacts our own choices. In this video, you learn how trying to help others will influence your own behaviour.
Service Robots: Rising or Falling Stars?
Robots are everywhere, but how do we humans respond to robots? The truth is, we don’t know much about what effect robots have on our behaviour. This is why Gaby Odekerken and her team at Maastricht University want to find out more.
Hand Washing Angels: a High-impact Social Initiative
Most children in developing countries haven’t been raised with hand washing as a priority. Determined to break a vicious circle, UMIO’s Edward Huizenga together with a global team builds hand hygiene into a daily routine for young children.
Redefining the Purpose of Business in Society
We are experiencing one of the worst crises of leadership in our history. Our societies and organisations need and deserve transformational leaders who can bring communities together while promoting inclusion and a sense of belonging.
Learning at the workplace for auditors
Why do audit firms sometimes form insufficiently supported judgements on their clients’ financial statements? Therese Grohnert wanted to find out and she convinced the involved audit firms of an appropriate solution: learning at the workplace.
We Said ‘Let them Rot in Hell’
Piet Eichholtz was one of the co-signatories of an open letter criticising the Netherlands’ reluctance to help Southern Europe in its time of need. He reflects on how the coronavirus crisis is embedded in economic, political and ethical issues.
Learning to Lead with Authenticity
What makes a good leader? To really understand the essential qualities of leadership and how you can become a better leader, you need to do more than talk about it. You have to start at the very beginning, with yourself.
Transformation is about People rather than Technology
Digital transformation challenges traditional ways of organising work, of understanding competition, and of experiencing products and services. This article sheds a light on corporate learning as an accelerator of digital transformation.
Stay Ahead of the Game
If you can carry on being a valuable asset in the workplace, you and your employer will reap the benefits. In addition to subject-specific knowledge and skills, the importance of so-called “21st-century skills” is increasing.
How smart is your algorithm?
We have all heard success stories about the world of big data analytics. But is it really the solution to all problems? On October 8, Stephan Smeekes and Etienne Wijler take us through the myths and magic of smart algorithms.
How to make a success of digital transformation in your organisation
Understanding why some digital transformations succeed while at the same time so many fail can provide a critical piece of the digital transformation puzzle. Dominik Mahr shares his insight on how to pave the way for a smooth digital transformation.
Augmented Reality: Is this for Real?
Over the past three years, Tim Hilken has headed a research initiative about Augmented Reality to better understand what makes it so valuable. Find out how AR can empower you to make better decisions, reach your goals or even help others.
5 Skills You Need in the Digital Age
The Digital Age will fundamentally change how we work and how we live. Success in this new dawn requires ‘outsmarting’ evolving technology and remaining relevant through continuous learning and reinvention, or ‘Hyper-Learning’.
Creëer zonder stress de verandering die je beoogt
In deze WebTalks-sessie met leiderschapsexpert Frans Wilms verdiepen we twee inzichten, twee overtuigingen en twee vaardigheden, die samen zes onmisbare pijlers voor het leiderschap van nu vormen.
Bee Insights for Information Management
The world of bees and the world of information and management accountancy might not share the same end product, but parallels can be drawn between the two and some interesting learning insights can be gained from doing so.
Two Leadership Styles to Create Impact
Leadership styles come in all shapes and sizes. We outline a simple guide to keep focus amidst the diversity of appearances and definitions. We also show you the signals by which you can recognise each leadership style.
Finding opportunity in crisis
It has become clear that our current linear take-make-dispose economy is running out of time. The circular economy offers a redefinition of growth and a focus on societal benefits and sustainable solutions.
Why the Collective is so Important
We need to look after the planet much better than we have done over the past few decades, and that’s a collective responsibility that includes governments, businesses and individuals, says Simon Hill.
Working from home: how to create good management policies
Many companies struggle with their remote working or telecommuting policies. Katlijn Haesebrouck shares her research on how companies might want to adjust their policies when allowing their workforce to work remotely.
Stepping up to the Platform
The world looks quite different now from how it did 6 months ago. At a time when it is clear that one person or institution alone cannot solve the complex challenges of today, UMIO is very proud to introduce and welcome you to UMIO Prime.
“Invest in training your employees, especially now”
The corona crisis has affected many companies worldwide. One of the measures companies are considering taking to recover financially is to reduce training budgets for employees. However, that is not a wise move, argues Prof. dr. Andries De Grip.
Family Businesses in Times of Crisis
Do family businesses have greater resilience in times of crisis than non-family businesses? And why is that? Dr Anita Van Gils looked at existing research into these questions, which was primarily carried out after the previous crisis in 2008.
Preparing for the future of work and the workplace
The pandemic has led to the acceleration of digital transformation as organisations have been forced to adapt to remote working – but will this have an impact on the long-term future of work? Anino Emuwa finds out.
Female Entrepreneurship: The Way Forward
We delve into the paradigm shift caused by the rise in female leadership and female entrepreneurship. We show differences between male and female business leaders, and we illustrate how both can be combined to improve leadership practices.
Creativity, MBAs, and Competitive Advantage for Modern Businesses
When you think what might motivate you to do an MBA, ‘to become more creative’ is probably not top of the list. Yet, an MBA can increase your ability to have impact and open your eyes to the power of creativity within business, says Tom Gray.
Closing the Loop: The Power of Circular P&SM
We focus on the (business) opportunities that a switch in purchasing & supply management (P&SM) methodology can bring to your organisation and aim to boost your understanding of the opportunities, yet also the potential risks of circular P&SM.
Resolving Dilemmas: Privacy, Security & Public Health
How can businesses successfully manage their needs with data protection, privacy, and security requirements in the context of the COVID-19 pandemic where the sensitive personal data of employees, visitors and suppliers is systematically collected?
The Possibilities and Future of Online Education
UMIO | Maastricht University expanded its education portfolio with an online MBA study, called EuroMBA Online Track. We spoke with Dr. Boris Blumberg – MBA Captain – about the possibilities and future of online education.
Breaking Up the Status Quo
Exploring beyond our known borders is scary. As humans we have a strong tendency to stick to what we know. Unfortunately, this way of thinking may lead to inertia and may thus slow us down as professionals and as organisations.
Putting the Humanity back into Technology
In an age where algorithms answer our questions and robots do much of our ‘heavy lifting’, what we really need is a way of combining the best of technological capability with the best of human ability.
The Best of Both Worlds: Creating Sustainable Business Models
This webinar discusses the circular economy and its potential for small and large organisations. We will focus on positive examples of business model innovation for the circular economy, and we discuss approaches to inspire change.
Augmented Reality: A Means to Manage a 1.5-meters Economy?
Many organisations rely on physical means to deliver information to their customers. An obvious example is the information on product packages in supermarkets. But how to access information when physically touching products is not an option anymore?
Preparing for Extreme Scenarios
Due to the corona pandemic, organisations need to shift their strategy from a reactive to a pro-active approach. This webinar discuss the use of extreme scenarios to prepare for the upcoming challenges and make use of new opportunities?
Building Future-proof Business Models
In this short workshop you will get some practical tools how to engage in iterative experimentation and continuous improvement of your business model through a practical guideline to design future proof business models.
Digital Collaboration: Same, Same but Different
COVID-19 is maybe the largest test for digitalisation of work. This webinar addresses collaboration in a digital era: how to keep the higher goals in mind and bring in the various instruments at the right time and with the right tone.
Communications and the Importance of Framing
This webinar addresses the power of communications in relation to your actions, and how to effectively make use of a promise versus performance balance to get the results you were actually aiming for.
To Lead When Everything Seems Unpredictable
In a time of crisis when everything seems unpredictable, people easily turn to those that they trust to guide them to a better and more stable future. This webinar provides guidelines to prevent the creation of an illusion of control.
Boosting Intrapreneurship
What is the difference between Intrapreneurship and Entrepreneurship? In this WebTalk, Alexander Brüggen defines the two concepts and outlines the reasons why organisations wanting to be innovative are in need of intrapreneurship.
Preparing for Digitalisation
Alexander Brüggen outlines some of the key issues organisations are facing in light of the fast-moving digital developments and why the business model needs to change in order to respond to these innovations.
Co-creating Excellent Services
Artificial intelligence, blockchain, digitalisation: all these developments force companies to speed up their innovation process. In this WebTalk, Frank Rozemeijer discusses the challenges and trends he currently sees in the procurement ecosystem.
Futurise Your Business
Organisations need to innovate to survive. At a time with so many technological advances, technology-driven innovation still is just a means to an end. The question discussed in this WebTalk is, does it provide value or not?
The Power of Hackathons
Human behaviour needs to evolve with disruptive innovation, as does the business world. In this environment, it is vital to empathise with consumers to design services that work for them. This is where ‘hackathons’ come in.
What if it All Started with Me?
In February 2020, Star Lectures took place in 14 different cities in 5 countries. UMIO’s director Mariëlle Heijltjes was responsible for the Star Lecture in Düsseldorf titled ‘The human leader: what if it all started with me?’.
Erasmus Grant on Service Design Thinking
Implementing Service Design Thinking at the highest level of organisations; that is the goal of the study module that the Department of Marketing & Supply Chain Management (SBE) and the Service Science Factory (UMIO) will co-develop.
Innovate with Service Design
Services are all around us. Gaby Odekerken and Damien Nunes discuss the meaning of service design in this WebTalk and the question of time as another key consideration of the process using the adage, fail early, learn fast.
Digitalise the Decision Making
This WebTalk uncovers how data is being generated and extracted, and why so many companies are investing heavily in it, not only for marketing purposes, but also for business development and future strategic planning.
Strategy Meets Behaviour
Strategy is about aspiration. Aspiration is a fascinating design rule. It deals with specific objectives, defining the magnitude of these objectives and the distance to what is viewed as current beliefs. It is a balancing act between faith and facts.
Haal meer uit mensen, teams en organisaties
Bij de Masterclass Succesvol Samenwerken krijgen deelnemers meer inzicht over samenwerken binnen hun organisatie, hoe de ontwikkeling van mens en organisatie wordt gestimuleerd en hoe je deze meetbaar maakt.
The Benefits of Empathy in Business
Could empathy be the key for business to unlock competitive advantage, or does it compromise efficiency and performance? This was the central question during UMIO’s Breakfast Booster on Friday 13 December 2019.
Is marketing knowledge obsolete?
The digital era is changing how we communicate with and about each other, causing a major shift in marketing strategy. Professor Martin Wetzels is looking at the impact of ‘digital disruption’ on the academic and business world alike.
Cultivating Innovation
The world is becoming less predictable and more complex. The traditions and rules of the past can no longer be applied to today’s way of working. Organisations need to have a different approach to how they view themselves and the people in it.
Alumnus Hemmerle on his life and career 15 years’ on
Nils Hemmerle completed his Master’s in International Business at Maastricht University School of Business and Economics in 2004. According to him, digitalisation has influenced practices enormously since he first entered the business world.
Hoe blijf ik duurzaam inzetbaar?
Als je duurzaam inzetbaar bent, plukken jij en je werkgever daar de vruchten van. Een groeiend aantal werkgevers maakt dan ook serieus werk van duurzame inzetbaarheid. Maar het is op de eerste plaats je eigen verantwoordelijkheid.
The Art and Science of Waiting
Time is one of the most valuable resources, so customers expect to be serviced quickly, to have a positive waiting experience and/or expect a big reward for their waiting efforts. Learn how to positively influence the customer waiting experience.
