Co-creating Excellent Services – WebTalk 6 of 6

It is very important for companies to be aware of the impact suppliers have on the service delivery process and the end customer satisfaction. In this WebTalk, Frank Rozemeijer – Professor of Procurement & Supply Chain Management – gives tips on mapping the supply chain network, identifying opportunities and challenges, managing relationships and other things.

Together with Frank Rozemeijer – Professor of Procurement & Supply Chain Management at Maastricht University School of Business and Economics – we talk about co-creating excellent services together with suppliers.

This episode is part of the larger WebTalk series called ‘Co-creating Excellent Services’. As a member of UMIO Prime, you can download our app to gain access to the whole series!

If you feel our expertise on Procurement and Supply Chain Management can help you and your organisation get ahead, please get in touch and let’s start creating an impact together!